For your convenience, our most common customer questions are answered right here.
Escape Bangor FAQ
What are escape rooms?
Think of it like a theater or movie set. There is a story, a mission and a goal. Your goal is to enter the set to find clues, get hints, solve puzzles and accomplish the mission within 1 hour. Book today and see how well you work in a team and hold up under pressure.
Are the rooms scary?
Well, some folks are more easily scared than others, but our escape rooms are not like haunted houses. We’re doing our best to make all our themes suitable for all ages types. We’ll never ask you to do anything really difficult or dangerous. The adventures may be a little creepy, a little suspenseful, a little challenging but also a whole lot of fun.
Are the doors actually locked?
No. You may leave the room at any time and for any reason, and return when you are able. However, the clock will keep running. That means that for as long as you are out of the room, your team will have to do without you.
How many people are on a team?
Our adventures are designed for 8-10 people, though smaller groups of experienced players have done very well. We have designs in the works for smaller adventure that can be done by one or two people, and we’ll let you know when those come on line.
Will I have to be on a team with strangers?
You can, of course, book a full team of your own. But if you don’t have 7-9 friends to bring with you, we’ll put you on a team with folks you may not have met before. Don’t worry. You all get an orientation together and you won’t remain strangers for long.
How much does it cost?
Tickets are $25 per person for a 1 hour game. As we start designing smaller adventures, meant for 1 or two people, we may also design shorter games meant to be finished in 30 or even 15 minutes. We’ll let you know when they are available and how much tickets will be as they become available.
When should I arrive?
If you have booked ahead of time, you’ll need to be there 15 minutes before your scheduled time. We’ll need to make sure everyone in your party has signed the right waivers, and we’ll brief you on your mission before you enter your escape game.
What if I’m later than the start time?
The door will be closed on your team at exactly the time of your booking. You will not be allowed to enter the room if you are late, or have not filled out paper work and had your orientation. We also won’t refund your ticket price. Please arrive 15 minutes early so you can start with your team.
What if we don’t escape in time?
Nothing terrible. We’re making adventures with different difficulty levels, and we can’t guarantee that you’ll solve all the puzzles. We hope you have fun. And even if you don’t complete your game room mission, we really want you to come back and try again.
Are there age requirements?
Yes. You must be 18 years of age or be in the company of your parent of guardian, or have written permission from a parent or legal guardian before you enter our escape rooms. The waivers are available to read or print online at the time of your booking, or at the reception desk when you arrive for adults. For players under the age of 18, waivers must be signed and verified before your arrival, or you must be accompanied by a legal parent or guardian.
We were planning this as part of our night or weekend out. Is it okay if we have a couple of drinks before we arrive?
It’s probably best if you play your escape room game first. You’ll need a clear head to solve all the puzzles. We reserve the right to refuse service to anyone at any time, and if you are visibly intoxicated, we won’t admit you.
When are you open?
Please click here for available ticket times.
Do you take walk-ins?
Yes, but games are run on predetermined time slots. We will fit you into the next available game that allows sufficient time for booking and orientation ( expect 15 minutes minimum).
Can I make a reservation for a private party?
Sure! If you want to reserve all the tickets for one of our regularly scheduled adventures, we’ll be happy to have you, provided that there are enough tickets to accommodate your party. If you want to reserve a special occasion party or schedule a professional team building event, please call or email for unpublished availability outside our regular schedule.
Not finding what you want? Reach out directly through our Contact Us page.